Testimonial
Yarra Trams

To Whom It May Concern:

From the period July 2000 until the sale of M>Trams to Yarra Trams, I was the General Manager.

During this time, due to a rise in customer verbal and physical assaults and staff’s difficulty in dealing with these situations, I engage the services of Vic Robb as an external provider who became a key in training staff to manage these situations.

Vic’s ability to give practical advise in dealing with real life situations became an asset to M>Trams in reducing anti social confrontations and gave staff more confidence in dealing with these situations.

Regards,

Trevor Greer

VLine
National Safety Council
Yarra Trams